Effective February 8, 2026

Cloud Update Software (CUS)

Cloud Service 

DEFINITIONS 

“CUS Data” means: (a) metadata describing Product build versions and configurations used by Customer; (b) metadata and binary artifacts associated with the Product updates or releases available; (c) information about the network environment on which the Product is installed; (d) system or user requests and responses, and logs related to the same; (e) logged errors; and (f) other data that may be enabled for exchange by Customer’s system administrator to support certain system functionality.   

“CUS Tools” means the CUS broker and worker nodes, which must be connected to the internet to function, installed in the Customer’s environment to facilitate the provision of upgrades and enhancements.  

TERMS

1.         If Customer purchases the Cloud Update Software Subscription, with respect to Product that includes functionality that enables it to operate with CUS Tools, Success Path Services includes the delivery of upgrades and enhancements via the CUS Tools. Customer acknowledges and agrees that the CUS Tools enable the transfer of CUS Data between Customer’s environment and Hyland’s cloud solely to enable Customer’s Cloud Update Software Subscription. Aggregated and anonymized CUS Data may be used by Hyland to improve its services and products.  

The most current version of this document shall be such in effect as of 12:00am EST (Eastern Standard Time) of the date stamped on such online version.